Website Copy, UX Copy, Conversion Laura Kendrick Website Copy, UX Copy, Conversion Laura Kendrick

Website Copy That Sells Without The Salesy, Cringey, or Like a Late-Night Infomercial Vibes

So today, we’re channeling our inner Ted Lasso (stick with me here). Because if there’s one person who knows how to build trust, get people on board, and turn skeptics into superfans without being salesy, it’s him.

And if you apply his approach to your website copy?
That’s when everything clicks.

Read More
Voice of Customer, Messaging Laura Kendrick Voice of Customer, Messaging Laura Kendrick

Don’t Lead the Witness: How to Get Better Feedback from Your Audience

The ask was simple: fill out a survey. Easy. Plus, getting to be on the other side of market research for once? Hell yes! I love a good peek into what people are trying to figure out.

So, I did the thing. Got a thank-you. Moved on with my life.

Then, in the shower this morning—you know, that magical place where the hot water seeps into your brain and suddenlyyou have the best ideas? Yep, that place—it hit me.

That survey was still bothering me because... it was all wrong.

Read More